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    Testimonials and References

    At Preferred Home Builders, we strive to provide the best possible customer experience during a remodel project and take any and all customer feedback very seriously. We hold ourselves to a very high set of standards in our approach, work ethic and conduct. Even though there can be unforeseen hurdles along the way with any home improvement project, such as complete interior remodeling, kitchen and bathroom remodels, we are always diligent in ensuring the best possible outcome for our customers. Please take a few minutes and read some of our reviews to better understand who we are as a company and customer relationships we have built over the course of the last 23 years.

    Yelp Reviews

    Preferred Home Builders
    4.5
    Based on 260 Reviews
    Bill D.
    Bill D.
    2020-09-10 14:30:02
    After several months enjoying our kitchen during the pandemic, we finally have had some family over for meals. Everyone is shocked at the transformation. We...
    Ofer B.
    Ofer B.
    2020-08-21 12:44:32
    Talks to Paul who was very helpful and provided quick rough estimate quote over the phone, and answered all my questions very professionally. I was also...
    C R.
    C R.
    2020-08-13 14:14:59
    As a first time home buyer it's really frustrating to find people who want to work with you or even listen to your idea. I was beyond thrilled to get in...
    Amanda O.
    Amanda O.
    2020-08-13 08:58:04
    This was our first time working with Preferred Home Builders. They were recommended to us by a friend and they didn't disappoint. We had new floors put in...
    V E.
    V E.
    2020-07-31 14:25:49
    The review is specifically for our initial call: I was referred to Tom by a friend of mine whose kitchen he recently remodeled. I had a great first...
    Cris C.
    Cris C.
    2020-07-09 16:27:42
    We had a great experience with this company!! I have truly connected with each and every employee it took to do this job. Remodeling has its challenges and...
    Sheena W.
    Sheena W.
    2020-07-08 17:05:22
    I used preferred for a bathroom remodel and I couldn't be happier with the final product! They made my bathroom from 1980 look like a brand new piece of...
    Miguel R.
    Miguel R.
    2020-06-29 12:53:47
    We wanted to set up a consultation for a 700 sq ft guest house. We were quoted $280,000 and he said that if we find something cheaper, they are probably...
    Joy K.
    Joy K.
    2020-06-24 16:36:44
    Poor customer service. High cost (close to $250,000 for on room addition), subpar job with grout work (grout falling apart within 2 years) and refusal to...
    Miguel R.
    Miguel R.
    2020-06-22 16:07:30
    We wanted to set up a consultation for a 700 sq ft guest house. We were quoted $280,000 and he said that if we find something cheaper, they are probably...
    Aaron S.
    Aaron S.
    2020-06-14 20:24:27
    This review is at the beginning phase of our project, so we will definitely update as we go along! We are doing a full kitchen remodel, and breaking down...
    Courtney S.
    Courtney S.
    2020-06-11 19:25:41
    Beware. I was initially so impressed with PHB. I believed that their estimate was more than the others I received because they would complete the job in a...
    Alex L.
    Alex L.
    2020-04-30 17:30:57
    We wanted to remodel our kitchen and we're on a very tight budget. We contacted 2 cabinet companies and neither of them would do the demo. They wouldn't...
    Tony K.
    Tony K.
    2020-03-02 12:18:56
    I highly recommend PHB for your next remodel. My wife and I hired PHB to remodel our kitchen and this was our second remodel in two years. The owner Tom met...
    Kim W.
    Kim W.
    2019-12-13 20:31:50
    We just finished our project of replacing our countertop and backsplash. We had to replace our undermount kitchen sink which had a crack in it and had been...
    Justin E.
    Justin E.
    2019-05-25 12:48:57
    Although Tamir was able to provide me with a general budget for my kitchen...it was out of my price range. Still, he willingly offered to help me along the...
    Stacey M.
    Stacey M.
    2019-05-21 19:55:38
    May 2019- I am at the beginning of this exciting process. By comparison, my project is a small kitchen remodel, but it's my kitchen and in my world, my...
    Marta R.
    Marta R.
    2019-04-25 13:45:18
    We were looking for a General Contractor to start a major project. We bought a house and we wanted to convert a detached garage into an ADU (granny flat)...

    Google Reviews

    Preferred Home Builders
    5.0
    Based on 28 reviews
    powered by Google
    Walter Lipsman
    Walter Lipsman
    19:16 11 Dec 19
    We used Preferred to remodel 2 bathrooms and for extensive interior and exterior painting. We are extremely pleased... with the work quality and their professionalism. The project managers- Itay and Michelle always kept us up to date and the work was completed on time and within budget. We have already recommended Preferred to others.read more
    Michael Walker
    Michael Walker
    23:35 04 Nov 19
    We were looking for a reliable contractor and found Preferred Home Builders (with a 5 star rating) on Angie's List. ... Our intent was to replace our current gas fireplace with a modern unit and increase the overall size of the fireplace structure to accommodate a new 75" flat screen TV. Additionally, we wanted to polish/seal our concrete floors and kitchen counter tops and to replace a rusted out upstairs patio railing. We met with one of their contractors, who remained with us for the remainder of the project. Needless to say, Itay personified his Company's 5 star reputation by delivering outstanding service and a fantastic finished product. He was with us during every step of the process and assisted us during both tile and fireplace selection, which we did on the same day. He even took us out to lunch that day, which we greatly enjoyed. We were particularly impressed with his approach to the project and his/their efforts to reduce our personal inconvenience during construction. As many know, living with a home remodel (of any type) can be a nightmare. In this case, we highly recommend Preferred Home Builders and in particular Itay and Alexandria for a job well done!read more
    Gillian Smith Chang
    Gillian Smith Chang
    18:33 25 Oct 19
    We used Preferred Home Builders and Eran to do some renovation on our home. Their work was fantastic, and we felt... comfortable working with them throughout the monthlong renovation. The team was quick to correct anything we were unhappy with. We stayed in close contact and checked in with them every day. They completely understood what we were going for with the house, and they were great in helping guide us through the process.read more
    Home3D. us
    Home3D. us
    01:43 08 Oct 19
    I am a real estate and architectural photographer and have created photos, videos and 3D tours for hundreds of homes,... especially in the Calabasas area. I recently photographed an astounding renovation by this company. It's in a very "1980s" neighborhood but when you step inside this home you're in 2019 or perhaps later. The finishes are all quality and the design work is an amazing upgrade for this residence. If you intend to remodel, you owe it to yourself to talk to this team.read more
    Sagi Levy
    Sagi Levy
    16:49 19 Sep 19
    We just completed a kitchen with Tom and his crew and we can’t express how thrilled we are with the results. Our main... goal was to find a reasonably priced contractor that made us feel comfortable and could help us with our vision. We had a closed off floor plan really wanted our kitchen to open up to the living room. That being said, Tom came in and presented 3 different ideas and 3-D designs that we could go with. After 3 meetings we felt the most comfortable with Tom and his company and decided to go with one of his designs. We could not be happier with our decision and the outcome of our kitchen. Once we save up we will definitely hire Preferred again to finish the rest of the house.read more
    Roni Nisim
    Roni Nisim
    20:09 04 Sep 19
    Just finished a bathroom and kitchen remodel and couldn’t be happier! The crews were on time, clean, and efficient.... The office staff were friendly and organized. I am very pleased with the outcome and highly recommend them.read more
    Dana Naor
    Dana Naor
    17:40 04 Sep 19
    I just moved into a new home that needed to be updated. I was recommended by a friend of mine who is at the final... stages of her kitchen remodel to give Tamir a call. After seeing her project and doing some research I gave Preferred a call and scheduled my free estimate. Tamir came out and started to measure and design my master bathroom. After a few meetings I decided to hire Preferred and am looking forward to tackle different areas of the house over time!read more
    Adam Theodorou
    Adam Theodorou
    18:32 26 Aug 19
    Such a pleasure to work with! Most definitely recommend!
    Jordan Meppen
    Jordan Meppen
    20:07 14 May 19
    Amazing quality and customer service. Tom was so helpful and kind!
    Lorena Costagliola
    Lorena Costagliola
    20:54 22 Jan 19
    I hired Preferred Home Builders to remodel my kitchen. They not only did a superb job but also did it in the time they... had quoted me, despite some last minute changes I requested. Great Job! I plan to use them again in the future.read more
    marantha dawkins
    marantha dawkins
    21:13 27 Oct 18
    I recently used Preferred Home Builders to renovate my small house, and was extremely pleased with their work. I’m... not sure how their prices compare to others’, but they were open about costs and warned me to expect costs associated with change orders. I interviewed other general contractors, but found only PHB both professional and personable. They were amenable to my getting other quotes for aspects of the work: I had my own workers for the shower door and painting, but otherwise used all the Preferred crews. The kitchen and bathroom needed to be completely re-worked, and Ran helped me design spaces that work beautifully and are very attractive. I had an idea of what I wanted, but he added the practical to it, and informed me of the requisites. He also planned the space on the computer (several renditions), so I could see it in 3D. He managed to keep the spaces true enough to their 1923 roots, while making them work for 21st century needs: For instance, he suggested enclosing the light and exhaust fan in the existing space above my old Wedgwood stove, so that it is unobtrusive, and the stove seems to stand on its own in its original niche. He knew I loved that setting, had obviously been thinking about it on his own, and had come up with this very practical and responsive idea. The bathroom is a tiny space, and was very eccentrically laid out by the previous owner. The new layout makes use of what little space there is efficiently, and the end result is lovely. I discovered that the wiring and plumbing needed to be completely re-done; the wiring was original to the house, and I was not comfortable with it. My only dismay with Preferred is that they did the rewiring, but did not include the re-plastering of the holes they had made, since they were not doing the painting. I am told by others that this is normal, since they were not doing the painting, but I continue to think it should have been part of the re-wiring. However, they were upfront about it, so I really can’t complain. The plumbing in the bathroom literally crumbled when it was touched, so I redid the whole house. Preferred not only handled the permits, as they did for all the construction, but kept on top of the city, so that they would do the inspection sooner than they had planned. Edoe is the project manager, and manages to put together the pieces so that they fall into place one by one, an admirable ability for an exacting task. Except for city inspections, which occasionally held things up, there was very little waiting around for the next phase of the work to get going. And the various crews were pleasant, respectful, and cleaned up after themselves. The house has many quirks, such as un-plumb walls, and Preferred made accommodations for them so that they are not noticeably askew. When I had concerns about any detail, Ran and Edoe saw that it was corrected; they wanted me to be satisfied with the results, and I am (as you might be able to tell). Recently, one of my circuit breakers tripped, and I could not get the new breaker box open. I don’t yet have my own electrician, so I called Preferred and Edoe took the time to call the electrician who had installed it, call me back, and walk me through the safety mechanism, so that I could re-engage the circuit. I didn’t feel any hesitation or reluctance from Edoe, just a quick response to the dilemma. That’s service with a genuine smile! I will use them again if I do any other work, and highly recommend them.read more
    Eddy A
    Eddy A
    00:48 04 Jul 18
    Hands down, this is the builder you want to hire. Ran (Ron) is absolutely amazing. If you've been watching the home... remodeling shows like we were, and were wondering how you were going to find a designer, builder, contractor, and someone with a vision and a crew to turn that vision into reality, just like on those cool shows where they build cool houses, don't look further, call and schedule an appointment. You won't find a more honest group of professionals to work with. My wife and I are SUPER impressed and blessed to have found them. - From Sylmar, CAread more
    Anna Elimelech
    Anna Elimelech
    20:07 04 May 18
    I hired Preferred Home Builders after receiving multiple bids for different companies. Preferred was one of the higher... bids, however I feel that it was worth the money! My project manager was professional, caring, and responsive. The process was very simple we had 2 long meetings where I sat with Tom, the owner of the company. He explained the entire process thoroughly and created a 3-D before and after design of my home. I was able to see what the final product would be before we even started. After the 2 meetings we set a start date and end date which was spot on. Overall I had a great experience and I was very pleased with their craftsmanship, professionalism, and dedication.read more
    talia pinhas
    talia pinhas
    21:14 24 Mar 16
    I recently moved into a house where everything needed to be remodeled!! We started off by having my bathroom demolished... and then remodeled. The lay out of the bathroom was uncomfortable and inconvenient. Tom the owner of the company came to look at the bathroom and took measurements. That same day he designed a 3-D before and after of what my bathroom would look like. The process was amazing and very quick. Tom also helped me choose from tiles and caeser stone when I was unsure which would look best. In the end I am very happy I listened to him because everything looks great together. The bathroom was demolished and re built in less than 3 weeks!! They worked Monday through Saturday from 8-5. Every day and the office checked up on the project and called to make sure everything was going smoothly. I was never confused or unaware at any point of the project. I don’t have any complaints it was a 10/10. I’m excited to continue to work with Preferred Home Builders as we remodel and update the rest of the house. I posted some before and after pictures and I’m sure you all will agree that it is an unbelievable transformation. I recommend Preferred Home Builders to anyone who is looking to remodel any kind of job whether it is big or small I guarantee they will make it as pleasant, professional, and smooth as possible!!!read more
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